I've updated firmware on both my headsets and their USB dongles and tried to update every driver that seemed related in the Device Manager, but they all appear to be updated. Jabber is set to all of my default telephony protocalls (that I'm aware of) and I've even installed the Plantronics Hub software hoping it would help, but regardless of device or software settings, nothing on my G8 will allow my call control button to answer or hang up a call. After using Safe Mode, you can shut down your Mac and then boot into Recovery Mode to see whether the process is successful. Everytime I press a button on the remote, the red indicat. 10 seconds later, you need to press and hold the Power button until the startup disks and Options appears. I downloaded a smart remote on my phone to use the back button, and it works properly. Ive already updated to the latest version. If I manually click the 'answer' button on my softphone, I can hear and speak fine using the headset it is only the call control features that are not working. I have a brand new Qled 65 in and every button works on the remote control except for the Return (Back Button). The call control button on my headsets work when connected to my iPhone, as well as when connected to my Lenovo Thinkpad laptop, which is also using Windows 10 Enterprise. To enable this feature, click the Open Settings Window toolbar button in the sidebar and turn on Enable Command-A, Command-C, Command-V, and Command-X.
Likewise, when I'm on a call, the call control button does not hang up the call. Note: If you are using a Mac, you can map the Command key to the Windows Ctrl key when you use the key combinations to select, copy, and paste text.
#Control button on mac is not working how to
On my softphone software (Cisco Jabber) when an incoming call arrives, my headset's call control button does not answer the call. Mac volume not working Don't worry, this is not a problem, we will teach you how to troubleshoot the volume not working on Mac. I have two Plantronics headsets (Voyager 5200 and B825) and both are experiencing the same issue on my new company-issued Elitebook 840 G8.
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